Many citizens have contacted the County inquiring about why their power has not yet been restored. Please be advised that Florida Power & Light is working round the clock to restore power as soon as possible. FPL is managed through the Public Service Commission and is not a branch of the County government, however we wanted to share the information they have on their website. This information includes a video titled "How We Restore Power" that explains their process, as well as power outage maps that pertain information about how many households have been repaired and those still without service. Some residences may be close to a major power line which may explain why one section of your neighborhood has power and another section doesn't.
Below is also a section from FPL's website that contains information on how they restore power:
When outages occur, we know our customers want and need information about when their power will be restored. Our crews work to restore power as soon as it is safe to begin and provide our best estimates of when service will be restored.
As soon as FPL detects an outage or a customer reports an outage, we deploy a restoration specialist to conduct a situation assessment. This helps us assign the right resources, workers and materials to each restoration effort and provide customers an estimate of when repairs will be finished and power restored in their area.
During large outages, FPL follows an overall plan that calls for restoring power to the greatest number of customers safely and as quickly as possible. After a strong storm or hurricane, our restoration process is as follows:
- FPL restores power plants and affected transmission lines and substations, which are essential to providing any electric service.
- Simultaneously, we restore power to electrical lines and equipment that serve critical facilities such as hospitals, police/fire stations, water treatment plants and emergency broadcast centers.
- At the same time, we work to return service to the largest number of customers in the shortest amount of time - including service to the main thoroughfares that host supermarkets, pharmacies, gas stations and other needed community services.
- From here, we repair the infrastructure serving smaller groups and neighborhoods, converging on the hardest hit areas until every customer is restored.
In addition, we work closely with emergency operations officials throughout our service territory to update lists of infrastructure and facilities that are critical to the community, such as hospitals, police, fire, communications, water treatment plants and transportation providers. This information is used to establish priorities for restoration in any communities that might be affected by a storm.
County Manager's Office