Category: Nassau Amelia Utilities - The County Insider

The County Insider

Precautionary Boil Water Advisory for Fiddlers Bend

9/15/2020

9/15/20 @ 5:10 p.m.

This notice is to inform you that a Precautionary Boil Water Advisory is in effect for units 3417-3427 Fiddlers Bend until further notice.

Nassau Amelia Utilities has experienced a loss of pressure due to a broken line. The boil water advisory will remain in effect until bacteriological samples are collected and analyzed to reflect a negative result for coliforms. After completion of this process, a notice will be issued to rescind the boil water advisory.

Please continue to boil your water until you are notified to disregard the advisory.

We apologize for the inconvenience caused by this unfortunate incident. Should you have any questions, please contact customer service at (904) 530-6030.

Boil Water Notice for NAU Customers at Dunes Court

9/3/2020

9/7/20 @ 10:00 a.m.
UPDATE

The Precautionary Boil Water Notice issued on 9/3/2020 forDunes Court is hereby rescinded as of 9/7/2020 following the satisfactory completion of Bacteriological analysis showing the water is now safe for consumption.

Thank you for your cooperation.

You may resume normal usage at this time.

9/3/20 @ 8:55 a.m. - A precautionary boil water advisory has been issued for Dunes Court until further notice.

Nassau Amelia Utilities has experienced a loss of pressure due to a broken line. The boil water advisory will remain in effect until bacteriological samples are collected and analyzed to reflect a negative result for coliforms. After completion of this process, a notice will be issued to rescind the boil water advisory.

Please continue to boil your water until you are notified to disregard the advisory.

We apologize for the inconvenience caused by this unfortunate incident. Should you have any questions, please contact customer service at (904) 530-6030.

-Sabrina Robertson
County Manager's Office

Boil Water Advisory for Certain NAU Customers

8/24/2020

8/26/20 UPDATE: The Boil Water Advisory has been lifted following test results confirming the water is safe for consumption.

8/24/20 @ 4:30 p.m. - As announced last week, Nassau Amelia Utilities conducted fire hydrant repairs today that resulted in water being shut off for the following addresses: 157, 159, 163 Sea Marsh Road; 3301 through 3329 Fairway Oaks Villas; 3201 through 3217 Fairway Oaks Villas; 2 through 18 Sea Marsh Cove; and the OMNI Golf Maintenance Facility on Sea Marsh Road.

As a safety precaution, a Boil Water Advisory has been issued for these addresses while they await bacteriological test results to ensure the water is again safe for consumption.

If you have any questions, please contact NAU Billing at (904) 530-6030 or email billing@nassaucountyfl.com.

-Sabrina Robertson
Public Information Officer

Planned Water Outage for Certain Nassau Amelia Utilities Customers

8/19/2020

8/19/20 @ 4:00 p.m. - Nassau Amelia Utilities will be conducting fire hydrant repairs on Monday, August 24th which result in a temporary water outage for the following addresses: 157, 159, 163 Sea Marsh Road; 3301 through 3329 Fairway Oaks Villas; 3201 through 3217 Fairway Oaks Villas; 2 through 18 Sea Marsh Cove; and the OMNI Golf Maintenance Facility on Sea Marsh Road. The work is expected to take place between the hours of 9:00 a.m. - 4:00 p.m.

Following the repairs, a Boil Water Advisory will be in effect for approximately two days while waiting for bacteriological water tests to be conducted by a lab.

If you have any questions, please contact NAU Billing at (904) 530-6030 or email billing@nassaucountyfl.com.

-Sabrina Robertson
County Manager's Office

Temporary Water Outage on Laurel Oak Road

7/29/2020

7/29/20 @ 1:00 p.m.- Nassau Amelia Utility customers on Laurel Oak Road will experience a temporary water outage today while personnel work to replace fire hydrants in the area to improve reliability and existing infrastructure. Door tags will be placed on the affected homes with instructions for a required Boil Water Notice to follow the outage. Following bacteriological testing and negative results, a Boil Water Rescission notice will be distributed and you may resume normal usage at that time. We apologize for the inconvenience and thank you for your patience and understanding.

If you have any questions, please contact NAU Customer Service at (904) 530-6030.

-Sabrina Robertson
County Manager's Office

Road Paving for NAU Waterline Break Complete

7/20/2020

7/20/20 @ 5:05 p.m. - Damages to Amelia Island Parkway caused by the Nassau Amelia Utilities Water Main break last were reported as repaired as of 3:30 p.m today. The cure time for the asphalt is about 2 hours. The roadway will reopen at approximately 5:30 p.m.

If you have any questions, please contact NAU at (904) 530-6030.

-Sabrina Robertson
County Manager's Office

Boil Water Advisory for NAU Lifted

7/20/2020

7/20/20 @ 8:20 a.m. - The Boil Water Advisory issued for Nassau Amelia Utilities customers due to the water main break last week has been lifted following a satisfactory completion of a bacteriological analysis showing the water is safe for consumption.

If you have any questions, please contact NAU Billing at (904) 530-6030.

-Sabrina Robertson
County Manager's Office

Precautionary Boil Water Advisory for Nassau Amelia Utility Customers at Beachwood Villas

6/22/2020

6/22/20 @ 4:15 p.m.

NOTICE: Precautionary Boil Water Advisory

This notice is to inform you that a Boil Water Advisory is in effect 2103-2126 Beachwood Villas until further notice.

Nassau Amelia Utilities has issued a Boil Water Advisory due service line repair. The boil water advisory will remain in effect until bacteriological sample is collected and analyzed to reflect a negative result for coliforms. After completion of this process, a notice will be issued to rescind the boil water advisory.

Please continue to boil your water until you are notified to disregard the advisory.

We apologize for the inconvenience caused by this unfortunate incident. Should you have any questions, please contact customer service at (904) 530-6030.

Nassau Amelia Utilities Implements "Contactless" Payments

3/21/2020

3/21/20 - The Wold Health Organization has suggested "contactless" payments to avoid transmission of COVID_19. As a result, Nassau Amelia Utilities will no longer be accepting payments in person. Customers still have the option to pay in other methods:

-Make payments online here
-Mail payments with check or money order to: PO Box 1905, Lake City, FL 32056
-Make electronic payments - schedule your payments online through your bank or E-Pay service

Until further notice, NAU will suspend service disconnections for customers who are unable to pay their bill on time. With that said, we still encourage you to pay your bill by the due date if you are able. If you need additional time to pay, contact the Billing Office at (904) 530-6030 to request a payment extension. They will be in the office accepting calls from 8am-5pm, Monday-Friday.

-Sabrina Robertson
County Manager's Office

Road Closure on Amelia Island Parkway Scheduled February 24-February 28, 2020

2/11/2020

2/11/20 @ 3:18 p.m.- U.S. Water Services Corporation and Nassau Amelia Utilities will be making repairs to a manhole on Amelia Island Parkway between Almalfi Drive and Ocean Village Avenue which will require a road closure from February 24- February 28, 2020.

Signage will be placed in the vicinity on February 17th to notify residents in the area.

We apologize in advance for any inconvenience this may cause. Should you have any questions, please contact Nassau Amelia Utilities at (904) 530-6450.