The seven employees that make up 911 Dispatch are currently located at the dilapidated Sheriff Administration Building on SR200/A1A in a 2,000 square foot room with no windows and a roof that occasionally leaks. Dozens of tangled wires hang from the ceiling creating a potential fire hazard. The tiny, outdated room has no additional space for employees to complete important paperwork, no place to hold training, no break room and no room for growth. 911 Dispatch employees are specially trained to answer and dispatch for all 9-1-1 calls received in Nassau County, including those related to Fire & Rescue. County Officials agree that 911 Dispatch needs to be relocated to a modern facility that is both safe and functional. They also feel that the citizens would be best served if 911 Dispatch and other emergency personal were located in one facility where they could utilize one unified dispatch system.
The bid for construction of the 911 Call Center was awarded to ACON Construction at the July 28, 2014 Board of County Commissioner's meeting. A Notice to Proceed was issued in November 2014 and it is anticipated that the 911 Call Center will be completed in the fall of 2015.
County Manager's Office