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Nassau County, Florida

Welcome to beautiful Nassau County, located in the northeast corner of Florida along the Atlantic Ocean and Interstate 95. We are proud to serve as the Eastern Gateway to the Sunshine State. From our historic island, sandy beaches, and championship golf courses to our scenic rivers, green pastures, and majestic timberlands, we truly offer something for everyone.

Applications Now Available for Rent & Mortgage Assistance for Individuals Affected by COVID-19

8/10/2020

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8/10/20 @ 8:00 a.m.

NASSAU CARES CRF FUNDING FOR RENTAL  AND MORTGAGE ASSISTANCE  GENERAL INFORMATION
 
The Nassau County Commission has approved the use of CARES Act CRF funds to assist in rental and mortgage payments for eligible applicants meeting HUD income guidelines. Any activities (reduction in income, termination/layoff of employment) that occurred between March 1, 2020 and December 30, 2020 due to COVID-19 are eligible. Applicants must meet the following 2020 income limits:

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The application submittal period will be August 10 – 24, 2020. For your application to be considered, it must be received by the Nassau CARES office not later than the 5:00 p.m. on August 24, 2020.  
Application packets can be picked up at the following locations during the normal business hours:  

  • Nassau County, James S. Page Governmental Complex, 96135 Nassau Place, Yulee, FL 32097
  • Callahan Town Hall, 542300 US Highway 1, Callahan, FL 32011
  • Fernandina Beach City Hall, 204 Ash Street, Fernandina Beach, FL 32034
  • Hilliard Town Hall, 15859 West County Road 108, Hilliard, FL  32046
  • Nassau County Council on Aging, Fernandina Beach Life Center, 1901 Island Walk Way, Fernandina Beach, FL 32034
  • Nassau County Council on Aging, Hilliard Life Center, 37002 Ingham Road, Hilliard, FL 32046-1011
 
Online applications will be available here. To request application packets by email, send your request to cares@nassaucountyfl.com.  To request application packets by U.S. Mail, please contact the Nassau CARES hotline between 8:00 a.m. and 5:00 p.m., Monday through Friday at (904) 530-6800 beginning on Monday, August 10, 2020.

INFORMATION AND ASSISTANCE WITH COMPLETING YOUR APPLICATION WILL BE AVAILABLE BY CONTACTING THE NASSAU CARES HOTLINE BETWEEN 8:00 A.M. AND 5:00 P.M., MONDAY THROUGH FRIDAY AT (904) 530-6800 BEGINNING ON MONDAY, AUGUST 10, 2020 OR BY E-MAILING cares@nassaucountyfl.com.

In-person assistance with completing your application may be arranged by scheduling an appointment with a Nassau CARES representative by contacting (904) 530-6800 or cares@nassaucountyfl.com.
 For your application to be considered, it must be received by the Nassau CARES office not later than the 5:00 p.m. on August 24, 2020.   

Paper applications and documentation will be accepted at the drop box located at the front entrance of the James S. Page Governmental Complex, 96135 Nassau Place, Yulee, FL 32097 beginning Monday, August 10, 2020 or if mailed or FedExed to: Nassau CARES Application, 96135 Nassau Place, Yulee, FL 32097 and delivered by 5:00 p.m. on August  24, 2020.   

Electronic submission can be conducted through the CARES Documentation and Upload Form link within this Small Business section of the website.  Nassau County recommends applicants use the encrypted CARES Documentation and Upload Form to submit applications and required documentation as the information may contain Personally Identifiable Information (PII).  The use of email to transmit PII is not recommended; please do not email your application. Your electronic submissions must be complete with all documentation.  Scan and save your documentation in one file and upload as instructed.  If any documentation is missing in your electronic submission, you will need to resubmit all documentation again. Only the most recent electronic submission will be reviewed for eligibility and must still meet submittal deadlines.

Incomplete applications or missing documentation may be deemed ineligible.  Applications may not be reviewed if documents are missing, falsified or illegible.  Upon the review starting August 25, 2020, if your application is incomplete, you will be notified by e-mail or telephone and will be provided an opportunity to submit the incomplete information by 5:00 p.m. the following business day.  The incomplete information will need to be hand-delivered to the Nassau County, James S. Page Governmental Complex, 96135 Nassau Place, Yulee, FL 32097 by the deadline.  

Eligible applicants will be selected for an award by an independent contractor.  The process for selection will be to sequentially number all submittals on Tuesday, August 25, 2020 (but not in date/time order of submittal).  After all applications have been numbered, the contractor will use a Random Sequence Generator to establish a review sequence.  The applications will be reviewed based on random sequence until the maximum number of eligible applications are processed.   

Applicants will be notified of their award beginning September 8, 2020 by e-mail or phone call.

Click here for Frequently Asked Questions
VERY IMPORTANT:  Because of CDC Guidelines about social distancing, please do not plan to complete your application at the County offices.  If you need assistance with completing your application, you can schedule an appointment with a Nassau CARES representative by contacting (904) 530-6800 or cares@nassaucountyfl.com.
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